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Forms & Policies (Employees)
Account Management
7
IT Request for New Employees
IT Request for Employee Transfer
Employee Exit Form - IT Accounts
IT Policies and Procedures / Employee Manual
Data Breach Reporting Policy
See all 7 articles
Equipment (Employees)
1
Employee Technology User Agreement
Software (Employees)
4
Mailing Group Request Form
Mailing Group Request Policy
Shared Google Drives Policy
Creating a support account with Ellucian
Other (Employees)
2
Classroom Supplies Request
Phishing Training for Emeriti
Forms (Students)
Links to Forms
3
Student iPad / Apple Pencil User Agreement
Microsoft Office Access Request
Mailing Group Request Form
General
AccessCoker - Apple Initiative
2
Employee iPad/Apple Pencil User Agreement
GSuite Help Forum -
Chrome
4
Chrome - how to add a shortcut to your desktop
How to turn off popup blockers in Chrome
How to Turn off Pop-up Blockers in Chrome
Accessing Your PaperCut Account (Add Credit, View Job Log, Check Print Location)
CobraAnnouncements (the daily news digest)
2
Subscription issues / how to subscribe
How to submit a CobraAnnouncement
CobraAlert
1
Cobra Alert - Sign in Instructions
Coker Wireless
1
Accessing Coker Wireless
Google Calendar
1
Invite guests to your event
Email issues on iOS device
1
If you can’t send or receive emails on your iPhone, iPad, or iPod touch
Gmail
3
Coker Logo in Email Signature
Creating Google Contact Groups (Video link)
Gmail Encryption Software
Office365
1
How to Download Office 365
Passwords
2
Changing your Coker password
Changing Your Coker Password (video)
GSuite Help Forum
0
Phishing
3
Phishing
What to do if you responded to a phishing email
Report phishing within Gmail
Hardware Issues
2
Basic Laptop Care
Send Voicemail to Email (with photos)
Other
1
RedShelf Support
Students
General
3
Minimum Specs for Student Computers
How to Request an Official Transcript
Student iPad / Apple Pencil User Agreement
Apple Pencil
4
Apple Pencil safety and handling
Apple Pencil Quick Start
Apple Pencil Technical Specifications
Use Apple Pencil with iPad (6th generation)
Blackboard
6
Student Can't See Course
BlackBoard Collaborate Ultra (virtual classroom) - Use Chrome or Firefox NOT Safari
Unable to See/Submit Assignments
Blackboard App
Check browser compatibility
See all 6 articles
Colleague, Self Service & WebAdvisor
1
How to configure MFA & Update Phone number ( Brightspace, Gmail, Cobrastop Sign Ins)
iPads - Accessibility
2
Accessibility on IOS
Use accessibility features on your iPad
iPads - AppleID
6
Need an AppleID? Here's how to create one.
Not sure if you have an AppleID? How to check to be sure.
Don't want to attach a card to your AppleID? Create an AppleID without a credit card.
Forgot your Apple ID?
Forgot your AppleID password?
See all 6 articles
iPads - Set up and Enrollment
3
Getting Started with your iPad (iPad Launch)
iPad User Guide (IOS 11)
iPad Technical Specifications
iPads - Support (how-to videos and text explanations)
2
Apple's How-To Videos
Apple's iPad Support Page (text)
Office365
1
How to download Office365
iPads - Printing
1
How to Print from iPad
Brightspace
3
Blank screen
SOLVE Widget
Brightspace Pulse App
Private Solution
Responses - Removing Alumni Accounts
1
Email Responses
Faculty
AirServer
1
AirServer Instructions - Mirroring the iPad in DH 110, LITC 100, DeLoach 139A, and DeLoach 139B
BlackBoard
8
Attendance
Add an Instructor to your BlackBoard course
How to add BlackBoard Collaborate Ultra (Virtual Classroom) to your course
How To Download and Print Assignments from BlackBoard
How to Import a Publisher Test Bank
See all 8 articles
iPad Apps
2
How to download EventsXD app
Facilitating Digital Note-Taking
Room Reservation Instructions
2
Book a Room in Google Calendar
View Room Bookings
Projector
1
How to change the INPUT on a standard classroom projector
Software for Personal Devices
1
Scholar Buys Microsoft Windows
Self-Service
4
Roster Verification
Get to CobraStop through Web Advisor
Instructor Consent / Prerequisite Waiver
Email all Advisees
Printing
2
Private Printing Instructions
Adding a Printer from the Print 2016 print server
Brightspace
0
Digital Learning
IT policies
0
Student Services
Global policies
0
Human Resources
HR policies
0